(WXYZ) — DETROIT (WXYZ) - Neighbors in Jefferson Chalmers neighborhood say they’ve been waiting for FEMA since President Biden’s disaster declaration.
“The President said he was going to help us. I’m expecting some help,” said Dennis Bell.
FEMA disaster survivor assistance team is in navy blue vests going door to door to see how they can best help families recovering from the floods.
People who live on Phillips Street say they are still cleaning up and assessing damage.
“We had a full basement. I had an office in there we had a full kitchen. All of that was damaged,” said Susan Griffin.
In the coming weeks FEMA will help families start their applications, assist people with their claims and questions and inform people of the next steps.
“A FEMA inspector will be contacting them and then make some decisions based on self-assessment of what the damage it,” said Sandy Jasmund. She’s the external affairs officer with FEMA.
FEMA says if you have insurance, it’s important to reach out to your insurance company before applying for federal assistance because they do not cover things insurance takes care of, or duplicate policies.
If there was an orange or yellow paper left at your door, it means FEMA stopped by.
They say call 1-800-621-3362 to schedule another visit.