It was supposed to be a nice perk this winter season. For the first time, White Lake resident, Sharon Dubois, and her family decided to pay out for snow removal services instead of doing it on their own.
The family forked over $165 to Five Star Landscaping in Waterford.
The first snow hit. No one showed. Then the second and third, and and on.
"We’ve had five snows that were over three inches and not once did he come," said Dubois.
A simple search shows plenty of other Metro Detroiters facing the same problem.
So our Taking Action news team went looking for answers. Management declined an on air interview but ultimately agreed to a refund.
Channel 7 team will stay on top of the company until that refund is issued
